MAXIMIZE YOUR IMPACT WITH AUTOMATION: LEVERAGE LIONGARD TO ELEVATE YOUR TEAM
Do you feel like you‘re stuck in your business, using too much of your precious time on mundane tasks and minutiae instead of growing and innovating? You‘re not alone! Utilizing automation processes is essential to freeing up your schedule and enabling your team to make the most of their collective impact.
Far from being a job-stealing apocalypse to be feared, automation actually makes human labor more valuable than ever. Service-oriented positions dominate the list of fastest-growing jobs in the United States, proving that personalized service is a luxury that isn’t going anywhere.
For MSPs, finding the right automation process is key to success. At the highest level of service tier comes a powerful tool: Liongard. Liongard reduces the need for Level 3 escalation and allows Level 1 support staff to gain visibility into customer issues easily. It handles routine tasks such as onboarding, discovery, documentation, and chronicling changes, optimizing your employees‘ skills to the highest level and allowing them to focus on problem–solving and connecting with customers.
Liongard offers the most elite support tier, “Level 4,” by providing automation of tasks that slow your team down:
- onboarding
- discovery
- documentation
- tracking down changes when they occur
Across platforms and customers, this combination of must-have MSP technology changes the game for MSPs—elevating your valued employees to perform to their maximum capabilities, increasing productivity, and liberating you from the confines of your office.
Benefits of Automation Beyond the PSA and RMM
Implementing Liongard’s automation has numerous benefits for your MSP:
- It’s always “on.” Our software doesn’t take lunch breaks or vacation. It’s always running, updating and assessing data. We’re the MSP’s Level 4 tech.
- It’s accessible on-the-go. Maintain control wherever you are and delegate tasks to staff even when you’re not in the office. You can finally enjoy the perks of being your own boss.
- It’s accurate. Liongard’s process automation eliminates human errors and can also readily detect when something is wrong.
- It maximizes your human resources. You didn’t hire skilled IT professionals to input data and manually check for issues all day long. Liongard frees them up to work on more complex tasks, adding value to your company.
- It increases employee satisfaction. Retaining true talent in this industry can be difficult, especially when they feel underused or undervalued. Applying Maslow’s hierarchy of needs theory, you can help your staff meet their higher-level needs like esteem and self-actualization by automating mundane and repetitive tasks, thereby providing them the opportunity to grow and take on new challenges. When this happens, employees will come to work energized, satisfied and ready to problem solve.
The fact is, automation is almost everywhere—and it’s been helping individuals and businesses become more efficient and profitable for many, many years. When you don’t automate, you run the risk of being left behind by those who do. So, are you content with the status quo…or are you ready to Roar?
Learn more about…
- How automation can elevate your workforce.
- How Liongard can help – Request a Demo.